FAQs

It is the products original?
Yes, all our products come straight from manufacturers. (Czech Republic, Poland, Germany).

It is the labels in English language? 
No, some come in Polish language. For example Visanto products come with Polish labels, but on website we have to inform our costumer and show for them the products in English language.

Do I have to pay a custom duty? 
No, we are pay for all taxes and custom duty. 

How will gbb-shop.co.uk deliver my order?
We use a national carrier to deliver goods like Royal Mail.

How soon will gbb-shop.co.uk dispatch my order?
The items offered for sale on this site are stock lines. Under normal circumstances, they will always be in stock and available for dispatch. We will dispatch complete orders within the delivery time stated in your shopping basket at the point of ordering.

Bank holiday delivery information
No deliveries will be made on bank holidays.

Can you deliver to my area?
gbb-shop.co.uk can only accept orders for delivery to UK or Eire addresses. We cannot deliver to P.O Box addresses.

Do you deliver overseas?
Unfortunately not. We deliver to mainland UK (excluding BFPO addresses).

Can I collect my order?
Yes you can 🙂