Royal Mail Strikes 2022 – Get Body Back LTD

Royal Mail Strikes 2022

14 December 2022

Get Body Back announcement!

To reduce delay we will send all our parcels by Royal Mail Tracked 24 at the same price as Tracked 48 up to the end of December 
 

"Royal Mail: Tracked 24 items will be treated as a priority for delivery on days when strike action is taking place. However, significantly reduced resources mean there will be a delay to some Tracked 24 items posted the day before, on the day of and in the days immediately after strike action."


National strike action dates formally notified by the CWU

The CWU has formally notified Royal Mail they plan to call on their members who collect, sort and deliver parcels and letters to take national strike action on Wednesday 14 December, Thursday 15 December, Friday 23 December and Saturday 24 December 2022.

Royal Mail has well-developed contingency plans, but we cannot fully replace the daily efforts of our frontline workforce. We’ll be doing what we can to keep services running, but we are sorry this planned strike action is likely to cause you some disruption.

  
Royal Mail and CWU update

Following several months of talks between Royal Mail and Communication Workers Union, including ACAS facilitation, Royal Mail has shared a best and final offer for pay and change. The revised offer includes extensive improvements that have been made during the negotiations with the CWU, including an enhanced pay deal of 9% over 18 months and a number of other concessions to terms and agreements. The offer is subject to agreeing a programme of change with the CWU.

We’re urging CWU leadership to accept the change and pay offer, call off future damaging strike action, for the good of our customers and our people. We apologise to our customers for the inconvenience the CWU's continued strike action will cause. We are doing all we can to minimise delays and keep people, businesses and the country connected.
 
 
 
On days when national strike action is taking place:

  • We will deliver as many Special Delivery and Tracked 24 parcels as possible
  • We will prioritise the delivery of COVID test kits and medical prescriptions wherever possible
  • We will not be delivering letters (with the exception of Special Delivery) or Door to Door mail
  • We will not be accepting customer handovers of Door to Door contracts at our Walk Bundling Centres

What you can do:

  • Post/order your items as early as possible in advance of the strike dates 
  • Continue to post your items at Postboxes or Post Offices, however collections will be less frequent on days when strike action is taking place

 

Key information for national strikes

Priority Items on days of Industrial Action
Special Delivery Guaranteed: We will continue to accept, prioritise and deliver as many Special Delivery items as our resources allow during strike action. However, we cannot guarantee delivery of all items by 9am or 1pm next day. We will therefore suspend the next day guarantee for items sent the day before, during strike action and until our services are back to normal. Customers will not be able to claim compensation for items which are delayed during this period. 

Tracked 24 (including COVID test kits and medical prescription items): Tracked 24 items will be treated as a priority for delivery on days when strike action is taking place. However, significantly reduced resources mean there will be a delay to some Tracked 24 items posted the day before, on the day of and in the days immediately after strike action.

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Delays
Items posted the day before, during or in the days after any strike action will be subject to delay. We will provide further details of the expected delays to items during the period of industrial action.
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Visiting Delivery Offices and Customer Service Points
Delivery Offices and Customer Service Points will be closed on days when strike action is taking place. Please do not try to collect from or drop off items on these dates. They will reopen the day after strike action has finished.
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Post Offices
Post Offices will be open and offering the usual range of services on days when strike action is taking place. On all days of Royal Mail strike action, collections by Royal Mail from Post Offices will be limited. Customers should expect delays to items sent on strike days and on the days immediately after strike action.
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Postboxes
You can continue to use postboxes throughout industrial action. Please bear in mind collections from post boxes will be limited on day/s of industrial action and delay to items should be expected.
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Getting services back to normal after strike action
We want to get your services back to normal as quickly as possible after any strike action. After industrial action takes place, we'll be increasing our network capacity and using additional resources to assist with getting services back to normal. 

Collections from business customers, Post Offices and post boxes will resume the day after strike action finishes.

Deliveries will also resume the day after strike action finishes. This will include accelerating the delivery of NHS and healthcare letters and critical Government mailings in the days following strike action.